Skill

Customer Research Skill (marketingskills)

Skill for extracting voice-of-customer insights from interviews, reviews, support tickets, and community discussions.

9.3

Installation

npx skills add coreyhaines31/marketingskills --skill customer-research
Platform
Claude Code, Codex, Cursor, Paperclip
Pricing
free
Last Tested
2026-04-05

About this Tool

The customer-research skill provides a practical research workflow for ICP discovery, persona development, and message validation. It supports two modes: synthesizing existing customer assets and mining external communities for unfiltered language and pain points.

Use Case Examples

  • Analyze 30 sales call transcripts to identify top purchase triggers and objection themes.
  • Mine Reddit and review sites for recurring complaints to shape positioning and landing page copy.
  • Build a confidence-ranked VOC summary to brief paid and content teams before a campaign launch.

MarketCore Editorial Review

MarketCore Editorial Review

One of the strongest marketing skills in this repository: it gives teams a repeatable way to turn qualitative data into practical messaging decisions.

Best For

  • Voice-of-customer extraction from interviews, tickets, and surveys
  • Persona and JTBD development for campaign planning
  • Research-backed messaging inputs for copywriting and launch work

Code Quality

Well-structured, specific, and opinionated workflow with clear guardrails for sample quality, recency, and confidence scoring.

Limitations

Output quality depends on source quality and segmentation discipline; it is a framework skill, not an automated data connector.

Reviewed 2026-04-05

Compare Customer Research Skill (marketingskills)

Score Breakdown

9.3

Overall Score

Based on 5 dimensions

Installation
9/10
Documentation
9/10
Relevance
10/10
Quality
9/10
Maintenance
9/10

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