Freshdesk MCP Server
MCP server for Freshdesk customer support with ticket, contact, and conversation management.
Installation
npm install freshdesk-mcp About this Tool
MCP server for Freshdesk that allows AI models to interact with Freshdesk modules. Manage tickets (create, update, respond), contacts, agents, companies, and conversations through the MCP interface. Multiple implementations available including effytech/freshdesk_mcp and Enreign/freshdeck-mcp with Freshdesk API v2.
Use Case Examples
- Automate customer feedback ticket routing for marketing insights
- Track support ticket trends to identify product messaging issues
- Manage customer contact database for marketing campaign targeting
Related Tools
Zendesk MCP Server
Community MCP server for Zendesk ticket management, Help Center articles, and response drafting.
Intercom MCP Server
Official MCP server for Intercom — access customer conversations, contacts, and support data for marketing insights.
Crisp MCP Server
MCP server for Crisp customer messaging platform with conversation and operator management.
Score Breakdown
Overall Score
Based on 5 dimensions
Get weekly updates on new marketing AI tools
New tools reviewed every week. No spam.